Dear reader,

Curated and annotated by Timoni West.

January 8th, 2013
Problems arise at interface, any interface, be it person and machine, person and person, or organizational unit and organizational unit. Any place where two different entities interact is an interface, and this is where confusions arise, where conflicting assumptions are born and nourished, where synchronization difficulties proliferate as queues form and mismatched entities struggle to engage.

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It is the mark of an educated mind to entertain a thought without accepting it.